IT Trainee M/F
ITiQeraPORT LOUIS
Description du poste
- Following agreed procedures, receives requests for first & second level application support and provides routine advice to users on systems, products and services which are available to them.
- Incident management through the call logging mechanism and ticket system
- Follows standard procedures, documenting incidents, problems and requests in a timely and accurate manner, progress checking, and ensuring that accurate diagnostic information is provided for error resolution and incident analysis.
- Ensures all work is carried out and documented in accordance with required standards, methods and procedures.
- Conduct such other cognate duties as may be assignedConduct such other cognate duties as may be assigned
- Holds a degree/diploma in Computer Science or related fields
- Ability to communicate fluently both orally and in writing (French and English)
This offer is available for the Tribe of Port Louis only*