Telephony Project Officer M/F
ITCDIiQeraPORT LOUIS
Description du poste
Telephony Project Management:
- Support telephony
- Adapt and implement way of optimisation on existing phone line.
- Report Anomaly to pole flux\Diabolocom\Ringover.
- Follow Telephony project development from beginning to end.
- Develop full-scale project plans and associated communications documents.
- Plan and follow project task and ensure that all task regarding project are done on time
- Set and continually manage project expectations with team members.
Additional responsibilities
- Additional responsibilities related to the function as and when required.
- Fluency in both English and French.
- Previous experience in a support team will be an advantage.
- High proficiency in Microsoft Office tools such as MS Word, MS Excel, and MS PowerPoint.
- An analytical mind-set with excellent problem-solving skills.
- Excellent troubleshooting skills.
- Previous experience with DB Visualizer or any other database client(s) will be an advantage.
- Ability to adapt quickly to legacy and new versions of the technologies used.
- Good communication skills both verbal and written (French & English
- Keen learner, willingness to grow and develops skills further and ability to learn quickly
- Proactive and detail-oriented, yet comfortable working in a dynamic environment with fast paced deliveries and changing requirements
- Treats stakeholders as a customer and values the skills of team members
*This position is available for the Tribe of Port Louis only